At ESRS, we aren't adjusters and adjusting environmental claims is not what we do. But we do have strong insurance backgrounds and together bring over 80 years experience adjusting insurance claims to our role here at ESRS.
Well, it matters because it means we have a fundamental understanding of what is important to our clients and can tailor solutions that are framed around our knowledge of their needs and expectations.
We have the ability to communicate in insurance language and apply our insurance experience to consult with our scientists throughout the project.
That's why we're sensitive to issues like reserve changes and therefore use formal worksheets to get the best possible reserve as quickly as possible. It's also why we attempt to close files as quickly as possible, without compromising quality or thoroughness, because a closed file saves money.
